Presentation
DHL - Kazakhstan: Being Ahead of Time
We can hardly imagine our business success in the modern world without regard to time factor. The notion “time is money” under the global economy is imbued with a new sense. A detail or a unique equipment delivered to an enterprise in due time can help
a company to avoid significant losses. A contract which was delivered within the shortest possible period of time can bring great profit. Therefore, speedy delivery has become the most important condition of success in the present competitive struggle.
Assuming increasing significance for most industries the sphere of express delivery and logistics are developing quickly granting access to the companies of any scale and nature to new local and international markets. DHL Express is one of the most well-known and large companies in this sphere. It has long been working in the market of Kazakhstan. Dmitriy Trubkin, Operations Director of DHL International Kazakhstan LLP (a legal entity acting in Kazakhstan under DHL Express brand), tells our magazine of solutions DHL Express proposes today, its principles of the best practice and future prospects.
– DHL Express business is based on express door to door delivery of documents and cargoes using its own international infrastructure. DHL Express is global network. The company has its branches almost in all countries of the world. Our services are used both by private persons and businessmen for whom express delivery can become an important competitive advantage. Let us take delivery of documents as an example: when it comes to a contract or tender (millions of USD, KZT), then reliability and quality of express operator becomes their success guarantor. This also holds true for delivery of high cost goods, particularly in industry and hi-tech: in this case, express delivery guarantees safe and prompt transportation, flexible demand management, quickly making supplementary orders for goods if necessary. Express delivery is also an integral link of transportation of samples, spare parts, details for equipment repair etc. As a contractor we must know the production processes of our corporate customers so that we might propose them the most favorable means of transportation of cargoes. We must labor that everyone who uses our services might realize his advantages in Kazakhstan and foreign markets, including the countries of the Customs Union.
- Since when has DHL Express been working in Kazakhstan?
- DHL Express has been working in Kazakhstani market for more than 20 years. We participated in the establishment of express delivery and logistics in our country. At the present time, we are in the forefront of its development thanks largely to our colossal international experience and our own developments applicable to the local market. Each year, we introduce new services, new industrial solutions, modified operating processes. All our actions are focused on our desire to provide facilities for our clients so that they might use our services simply and to the benefit. It is common knowledge that “DHL” brand is known all over the world. These facts say that our services are used by transnational corporations, big local business and private persons.
Today there are four companies in the world which specialize in express delivery. DHL Express is one of them. Set up in 1969, in the USA, the company has managed to create its global network of international delivery and distribution of documents and cargoes just within the past few decades. DHL Express has its hubs – big centers for segregation and handling of cargoes – worldwide which enable to find an optimal route of cargo delivery from Point A to Point B guaranteeing speed and saving per a unit of product.
- How does it happen? How can any documents or cargoes cross over the planet, several continents and the oceans?
- It is natural that we do not send an express courier with his package, for instance, from Kazakhstan to Brazil, so that he might fly to San Paulo, lose his time and nerves in airports of Europe, cross over selvas and rainforests by car. In reality, we have a branched network of hubs all over the world, a whole system of DHL Express inside which the shortest route is selected. We use both our own aircraft transport and commercial airlines. Our main task is not to delay cargo and handle it as quickly as possible and dispatch it.
One of the advantages of DHL Express is a developed information system which enables cargo tracking. Information about the cargoes is entered into the system at all stages of such transportation, so our clients and DHL employees in any country can receive such information at any period of time. Access can be granted via Internet to track a cargo on our site by the number of airfreight bill and by means of various electronic applications. As you see, the transportation process is sufficiently transparent for our clients.
You can send various documents by DHL Express, including contracts, powers of attorney from individuals etc. It often happens that the price of some contracts can be hundreds and thousands times higher than that of such express delivery. Our company always guarantees safety of all documents and prompt delivery, from hand to hand.